Communication Skills
Feb 25th, 2010 | By Dee | Category: Business BasicsEffective communication skills are an essential part of being in relationship with a spouse, a boss or even developing a relationship with an audience before whom you are speaking. People who often find that they are misunderstood or who consistently misunderstand others may need to brush up on their communication skills.
Regardless of the size of your business, the type of employer you have, your spouse or your family these effective skills are an important part of becoming a success. Communicating is all about getting your message across to other people clearly and in a way that both you and they understand. However, communication is also about receiving information that others are sending to you.
Becoming an effective communicator requires a bit of efforts, skill and time in order to develop. It is a process that will be a successful when both the sender and the receiver understand the same information as a result of the communication. This definition implies that is while one person can be an excellent communicator, if the other is not a good receiver the information can come across distorted.
When you do get your message across in your ideas and thoughts are effectively communicated you’ll find that relationships blossom in your productivity improves. In a survey of recruiters from companies across the United States made a listed communications skills as the single most important decisive factor in whether or not their company chooses the manager. The survey, which was conducted by the University of Pittsburgh, included both oral and written communications skills as well as the ability that an individual has to work with others.
In spite of the increasing importance many individuals continue to struggle to communicate their thoughts and ideas effectively. Some of these poor communication skills may be related to the increasing fast texting and IMing which young people use to communicate their ideas and thoughts to each other. And, while they have developed their own language to communicate thoughts quickly with the least amount of letters, this special language has instead in repeated their ability to communicate effectively using the written word or in person.
By improving your interpersonal communication skills people are able to communicate better with their bosses and customers and are more successful at their job. Each and every person has their own preferred style of communication and, along with our unique histories, we develop certain strategies for communicating in different types of situations. As a result we don’t often understand exactly what the other person is trying to tell us.
By increasing our repertoire of skills and improving your overall effectiveness we will actually increase what we understand the other person is communicating. Because, the second half of communication is listening.
Here are just a few tips to help you get started improving your communication skills. When another person is lashing out in anger don’t take it personally. Even if it appears to be personal, a person’s mood or response is usually about fear or frustration than it is about you as an individual.
Interestingly, you don’t have to answer all the questions. It’s okay to tell someone “I don’t know”. When you respond to someone trying to sort out the facts from the feelings. In other words, you might respond by saying “tell me more about your concerns” instead of “it’s not my job!”
Understand that when you speak to people they want to feel that you heard what they said more than they care about whether or not you agree with them. You can show people that you’ve been listening by giving someone your complete attention and asking small questions during their conversation such as “tell me more about this.”
My learning and incorporating just a few new technique every couple of weeks you’ll seeing be well on your way to being an excellent communicator and an excellent listener.
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